A few days ago, I wanted to withdraw some cash and reached the ICICI Bank ATM in Kasturinagar.
It was the third one I was coming to that morning: one wasn't working, and the other had a long queue.
There was one person already waiting, and another was inside the kiosk.
On seeing that there wasn't anyone in front of the SBM ATM, which is very close by, and I went there. But the sensor on the screen didn't seem to be working. I came out, and headed back to the ICICI ATM.
The man who was in the kiosk was still inside. Probably, he was making multiple transactions, or facing some problem. Anyway, a couple of minutes later, he came out, and it was the turn of the person who had arrived before me, to go in.
But that young man surprised me with this suggestion: "Why don't you go in? I need to generate PIN, and it might take some time ..."
Though I was taken aback, I told him, "Thank you so much. You are very kind," and I walked in.
It didn't take me more than a minute to withdraw some cash.
As I stepped out and exited, I thought, there was no need for him to make that offer. He could have gone in, and I would have waited for, may be, a few more minutes.
Parking fee
Yesterday evening, I had to make a few purchases, and I parked my car at a paid parking lot in Kamanahalli. I was handed a small red slip of paper with the time written on it, by a young man who guards the place. The fee is Rs 10 per hour for two-wheelers and Rs 20 per hour for four-wheelers.
I finished my shopping and was back in 15 minutes. Just as I was giving the attender Rs 20, he said, "Rs 10."
I was surprised. He then said, "You just came.. " Meaning, I had parked the car for only a short time.
I said, okay, and put back the Rs 20 in my purse and gave him Rs 10.
As I drove back home, I wondered: he could have taken Rs 20. What was the need to give me a concession?
Or should I have insisted on going by the actual rate, and paid him Rs 20, instead taking a discount?
It was the third one I was coming to that morning: one wasn't working, and the other had a long queue.
There was one person already waiting, and another was inside the kiosk.
On seeing that there wasn't anyone in front of the SBM ATM, which is very close by, and I went there. But the sensor on the screen didn't seem to be working. I came out, and headed back to the ICICI ATM.
The man who was in the kiosk was still inside. Probably, he was making multiple transactions, or facing some problem. Anyway, a couple of minutes later, he came out, and it was the turn of the person who had arrived before me, to go in.
But that young man surprised me with this suggestion: "Why don't you go in? I need to generate PIN, and it might take some time ..."
Though I was taken aback, I told him, "Thank you so much. You are very kind," and I walked in.
It didn't take me more than a minute to withdraw some cash.
As I stepped out and exited, I thought, there was no need for him to make that offer. He could have gone in, and I would have waited for, may be, a few more minutes.
Parking fee
Yesterday evening, I had to make a few purchases, and I parked my car at a paid parking lot in Kamanahalli. I was handed a small red slip of paper with the time written on it, by a young man who guards the place. The fee is Rs 10 per hour for two-wheelers and Rs 20 per hour for four-wheelers.
I finished my shopping and was back in 15 minutes. Just as I was giving the attender Rs 20, he said, "Rs 10."
I was surprised. He then said, "You just came.. " Meaning, I had parked the car for only a short time.
I said, okay, and put back the Rs 20 in my purse and gave him Rs 10.
As I drove back home, I wondered: he could have taken Rs 20. What was the need to give me a concession?
Or should I have insisted on going by the actual rate, and paid him Rs 20, instead taking a discount?
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